Privacy Policy
1. Introduction
This Privacy Policy explains how In Senso collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and French law.
2. Data Controllers
In Senso
InSenso Service – Les Fleurs du Golfe
102, Avenue des Champs-Élysées
75008 Paris – France
Email: contact@insenso.fr
3. Data Collected
When you use our WooCommerce site, we collect:
Identity Data: first name, last name
Contact Data: email, phone, address
Order Data: products purchased, amount, history
Payment Data: collected in encrypted form by Stripe/PayPal (we do not have access to it)
Technical Data: IP address, browser, cookies, pages viewed
Marketing Data: preferences, newsletter clicks
4. Purposes of Processing
Your data is used for:
– processing your orders
– creating your customer account
– ensuring delivery
– preventing fraud
– personalizing the user experience
– sending marketing emails (if you have consented)
– improving the site and services
5. Legal Basis
Processing is based on:
– contractual performance (order)
– your consent (newsletter, cookies)
– legitimate interest (internal statistics)
– legal obligation (invoicing and accounting)
6. Data Recipients
Data may be transmitted to:
– payment providers (Stripe, PayPal, etc.)
– delivery providers (UPS, DHL, La Poste…)
– the hosting provider O2Switch
– marketing tools (Mailchimp, Klaviyo, etc., if used)
All our partners comply with GDPR standards.
7. Retention Period
– customer data: 5 years
– accounting data: 10 years
– cookies: 13 months
– inactive accounts: 3 years
8. Your Rights
In accordance with the GDPR, you have the following rights:
– access
– rectification
– erasure
– data portability
– restriction of processing
– objection
– withdrawal of consent at any time
To exercise your rights: contact@insenso.fr
9. Cookies
The site uses technical and analytical cookies.
You can accept, refuse, or configure them via the cookie banner.
A compliant module (e.g., CookieYes, Complianz) is highly recommended.
10. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or modification.
11. Contact CNIL
If you believe your rights are not being respected, you may contact the:
CNIL – National Commission for Data Protection and Liberties
www.cnil.fr